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need help with contacting TMobile corporate office
. Does anyone have a way to contact TMobile corporate offices? I need to file a complaint already went through all the supervisors with zero help. If anyone can help out I would appreciate it otherwise I have to file a complaint with the BBB.Zees54 minutes agoNewbie Caller25KViews9likes42CommentsHome internet modem keeps powering down and restarting
So, we had the Tmobile modem(the 5g tower... black box) for a few weeks now... worked great at first but now it continues to shut down every few minutes and restart. If it does it long enough I have to completely redo the setup on the app. Has anyone ever had this happen?SolvedKpeacock3 hours agoNewbie Caller47KViews3likes64Comments3rd Line Overcharge
I just realized last week I was being charged $45-50 a month for a 3rd line that I never consented to or used. Two different Customer Service Supervisors say their policy is only allowed to reimburse me for 4 of the 40 months. Very disappointing to pay for THEIR mistake.kare24 hours agoWi-Fi Wanderer23Views0likes1CommentPhone signal is very weak in my house
The T-Mobile phone signal in my home is consistently weak, with the signal indicator frequently displaying 0 or 1 bar. As a result, I often experience difficulties in receiving or making calls at home. Even when connectivity is established, the audio quality tends to be unstable. I am currently exploring solutions to enhance the signal strength within my home. To my knowledge, T-Mobile previously offered free signal boosters for areas with weak coverage; however, this option appears to no longer be available. After conducting research online, I have identified several potential solutions for improving phone signal strength, including CellSpot, Femtocells, and standalone signal boosters. I would like to understand the advantages and disadvantages of each option. Could you recommend the most suitable choice based on your expertise?ziliwang5 hours agoRoaming Rookie126Views1like6CommentsRCS chats disabled by carrier
What the heck?!? My chats were working just fine until a couple of weeks ago. I don't get it. My S23 is up to date. I've cleared the messages cache, turned RCS off and on, turned airplane mode on and off. Am I missing something or what? Because I'm getting madMickey136 hours agoNewbie Caller1.5KViews1like7CommentsGroup Messaging
I'm using an iPhone 14 and I’m trying to send group messages that include both iPhone and Android users. I can send the group message, but the replies come back as individual texts instead of staying in the group thread. I noticed that in Settings > Messages, I have MMS Messaging enabled, but I don’t see the “Group Messaging” option at all. Can anyone help with this?jjshouse6 hours agoVisitor9Views0likes0CommentsHorrible Customer Service/Hulu on us
First and foremost, this company has the absolute worst customer service possible. Every representative i’ve encountered with the exception of David are criminally incompetent. I’ve been reaching out to get Hulu on us activated since 1/10. They said it’s normal to require a card on hulu but considering ive been charged by hulu each month since, clearly shows somethings not right. Every single supervisor I interacted with about this issue has shared the same 1/4 of a brain cell. As someone who works in a customer service call center, the way my situation has been handled each and every time is disappointing. I’m disgusted that i’ve stayed with a company this long who has such little regards to ensuring the customers inquiry is actually resolved. Imagine making a customer who doesn’t reach out about their bill crash out because for months the problem hasn’t been fixed. Ive already filed complaints with BBB and the FCC at this point. All of this and still NO hulu on us.tatynichelle7 hours agoVisitor14Views0likes0CommentsAnyone else HATE T-mobile now?
I recently got Tmobile. In our town in Keene, NH i have full bars but cannot use my phone without wifi AT ALL, all day until I get to a nearby town or home to wifi. They refuse to do anything about it yet wanna charge me 65 dollars a month for service that I cant even use. They refuse to fix the towers around so we get better signal, yet gaslight you when you go I to the store. They make all these promises yet never fulfilled. And don't get me started on the newest update 😡 START GIVING A ABOUT YOUR CUSTOMERS T-Mobile.Phyrefall828 hours agoVisitor29Views0likes0CommentsManaging Nokia 5G21 Gateway
Hello, I've been using a Nokia5G21 Gateway for about 8 months with very few issues. When I first got it, I was told that I should just leave it on all of the time. I have needed to reboot a few times over the course of 8 months, but I have basically left it on all of the time. My question - is it a good practice to never turn it off unless it needs a reboot? I don't have anything connected to it that would need a 24/7 connection, and it could easily be turned off at night. But is that good for it - constant turning on and off each day? I guess I am conflicted as to which would be the better way to manage the gateway and which would be better for long-term use and the life of the device. I never turn my phone or laptop off for the night, so is treating the gateway the same way best for it? Thanks for any ideas!TNorth11 hours agoNewbie Caller15Views0likes0Comments- sheaba13 hours agoVisitor20Views0likes1Comment
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