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SharonB's avatar
SharonB
Network Novice
3 years ago

Billing fraud

I called T-Mobile only to request a price for internet, data and phone.  The man to whom I spoke to said he would send me a SIM card.  He said in order to do this, he would need my charge.  I told him several times I was not interested in signing up.  Looked at my charge and there was a $35 charge.  I disputed this charge and it was removed from my bill.  A few days later I received a bill from T-Mobile for about $107!  I never inserted the SIM card and never used their services.  Also, a so called supervisor assured me previously that the $35 would be removed and she would send me a confirmation.  Red flag as I never received an email.

How do I get this company out of my life?  I will not pay the $107 and feel I’ve been had by these shiksters.  Tomorrow I will file a formal complaint with the FCC.  The better business bureau states over 16,000 complaints have been filed against T-Mobile.  Opinions?

  • My name is Harvinder Fermah cell # 6466848624

    i call to  T Mobil on oct 3 about my home internet not working, they give me one month credit $ 50 . After they add without my permission max service features for two line each $100  total $200 , and they charge me . After seven different representatives explain all story they remove that feature but still charged me $ 200 in bill , I request several time but no one listen me and I hard time now I am moving my 4 lines plus internet to other carriers soon . Sorry to say I am 22 years old customer and treated so bad 

    Harvinder  Fermah  Dec 5 2022