Forum Discussion

whatyouspeak's avatar
whatyouspeak
Network Novice
8 months ago

Billed for 10+ months on a phone that tmobile has ack I returned

title says it all, just trying to get this out there … because their support is trash.  everytime I call they say we promise to fix this blah blah … it’s been 10 months since i returned the last iphone that was released and they are still charging me $50/mo on that … there’s even a new iphone out it’s been so long. 

 

anyways i dont know what this will do but i wanted to get something other than their useless support working … thanks for listening and if youre tmobile FIX MY ACCOUNT!

  • syaoran's avatar
    syaoran
    Transmission Titan

    This is primarily a peer help forum for customers to seek help from other customers.  If you need assistance with any billing related issues.  You need to call Customer Care at 611 from your T-Mobile line or send the a DM on either Facebook or Twitter for help in resolving your issue.