Forum Discussion

noblenova's avatar
noblenova
Newbie Caller
8 years ago
Solved

Being charged for phone after returning back to Assurant...

Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
assurant
insurance_claim
phone return
  • snn_555's avatar
    snn_555
    8 years ago

    Do you still have the information regarding the sending and receiving of the unit?  What does your tracking info from the return label show regarding last location scan?

fireguy_6364's avatar
fireguy_6364
Modem Master
2 years ago
Pulma Peter wrote:

Add me too the list of people that had to pay for returning a phone to the elusive warehouse that never receives them. So yeah, this is nothing more than a major scam to generate an income. Merry Christmas.

all 3 of the big carriers must have had a meeting about it. you’ll see the same complaints on all the carriers forums.