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Why are we being penailzed for paying with a credit card?
T-Mobile already took away the $5 discount that I had for auto-pay, and now will add a $10 penalty if I do not give them a debit card or bank account!!! This is daylight robbery and I am very disappointed in these tactics. I have been with T-mobile since 2006, now I will probably have to change providers. The $10 increase is more than any credit card company charges fees for processing a transaction. Really T-Mobile???
T-Mobile Legacy Perk
I tried to order a new phone from T-Mobile back in February of 2024. I noticed the following day that my plan had changed and I was given an additional line, a line I did not ask for; and all of my promotions were removed. I immediately called customer care to request that my account be returned to its original setting. All of my promotions came back except for my legacy perk. One thing I forgot to mention is that I was a Sprint customer before the merger. Customer care assured me that my $5 legacy perk will return to my account on its next billing cycle because they have put out a ticket for it. Since February of 2024, I’ve been calling every month for my legacy perk discount and all I’ve been getting is an additional credit of $5 on my account. I appreciate it, but I would rather not have to call every month for a credit that was erroneously taken away from me. If anyone knows of any assistance that they can provide, I would appreciate your input. Thanks.
T-Mobile ONE "Un-Contract" Price Lock Guarantee | "Re" Carrier - June 2024 Increase Price Increase
I don’t know how T-Mobile thinks this is ok. I Am more irritated by their response. Don’t insult my intelligence. We kept our plan, the price should not change - it’s just that simple. Yes, I rather pay substantially more to another carrier because it’s BS of T-Mobile to do this, counting on people to just accept it and be “ok” with the “inflation” - playing on your lack of intelligence, this is GREED pure & simple, there are NO additional associated costs in giving you the service you have already been paying for. https://ibb.co/s3sjDgY This “infinite growth” mindset of Capitalism is the fail of the pyramid scheme. It’s delusional. I don’t know who I want to fail more, Reddit, or T-Mobile. At least Verizon and AT&T don’t “pretend” to care. Don’t tell me you won’t change my price as long as I keep my plan, and then you turn around and change my price and then communicate with me as if I Am talking out the side of my neck, out of thin air, like you don’t see the same thing that I see YOU said.. and I agreed to! Heck, a landline, GMAIL, and old fashioned letters might be the move at this point, tired of being lied to and nickle and dimed. I hope the churn is HORRIBLE from this point on. You NEVER win when you are dirty.
