Forum Discussion

336cat's avatar
336cat
Network Novice
7 years ago

payment with prepaid card

can i pay online bill with a prepaid visa card?

it does not have my name on it.  i have used it to pay bills before and it is a payroll card

  • Yes. There's no reason you can't as long as it's yours and you have the 3 digit code, 16 digit number, and there are funds on it. You may need to add the card before using it, but it should work fine.  I have used different prepaid cards over the course of my time with tmo.

  • Jernate's avatar
    Jernate
    Newbie Caller

    Actually the answer is NO.

    I've tried to use my visa gift cards online and at the store. Neither way works. 

    Online, I get an error. 

    In the store, it goes through but is then rejected. 

     

    No one can tell me why.

  • snn555's avatar
    snn555
    Bandwidth Buff

    Yes. There's no reason you can't as long as it's yours and you have the 3 digit code, 16 digit number, and there are funds on it. You may need to add the card before using it, but it should work fine.  I have used different prepaid cards over the course of my time with tmo.