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[T-Priority](https://www.t-mobile.com/t-priority) - [SuperMobile](https://www.t-mobile.com/business/plans/supermobile) [](https://www.t-mobile.com) 1. [Home](https://www.t-mobile.com/business) 2. [Industry Solutions](https://www.t-mobile.com/business/industry-solutions) 3. [Energy](https://www.t-mobile.com/business/industry-solutions/energy) 4. Wireless Priority Services # Wireless Priority Services connect utilities when every second counts. ## Wireless Priority Services connect utilities when every second counts. __OVERVIEW__ [__Definition__](https://www.t-mobile.com#Definition) What is Wireless Priority Service? [__Benefits__](https://www.t-mobile.com#Benefits) How does WPS benefit utility workers? [__Eligibility__](https://www.t-mobile.com#Eligibility) Who is eligible for WPS? [__Use case__](https://www.t-mobile.com#use-case) Why use free T-Mobile WPS? Share this article: [](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.t-mobile.com%2Fbusiness%2Findustry-solutions%2Ffinancial-services%2Ffinra-sec-retention-requirements) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.t-mobile.com%2Fbusiness%2Findustry-solutions%2Ffinancial-services%2Ffinra-sec-retention-requirements) [](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.t-mobile.com%2Fbusiness%2Findustry-solutions%2Ffinancial-services%2Ffinra-sec-retention-requirements) ## Related content.  Advanced Metering Infrastructure 2.0 and 5G lay the foundation for the energy future. Learn how 5G powers AMI and helps utilities improve demand response, load balancing, and billing accuracy. [Read the article](https://www.t-mobile.com/business/industry-solutions/energy/advanced-metering-infrastructure-2nd-gen)  5G-powered IoT helps utilities efficiently transition to clean energy. Learn how utilities are turning to 5G and IoT for a smooth, secure, and efficient transition to distributed networks and renewable sources. [Read the article](https://www.t-mobile.com/business/industry-solutions/energy/clean-energy-transition)  Future technologies are transforming the energy sector. We’re digitally transforming the energy industry with technology solutions like 5G and IoT. [Learn more](https://www.t-mobile.com/business/industry-solutions/energy) __Natacha Baroni,__ Energy Product Marketing Expert In an emergency, [first responders](https://www.t-mobile.com/business/government/public-safety) like police, fire, and emergency medical services rush to the scene. But [energy utilities](https://www.t-mobile.com/business/industry-solutions/energy) often play a crucial role as well. Power outages frequently occur along with wildfires, tornadoes, hurricanes, and blizzards. And cyberattacks, electromagnetic pulses, and geomagnetic storms can also undermine utility operations. When an incident interrupts the power supply, utility workers respond immediately to address hazards and get public health and safety facilities back online. To recover quickly, everyone must work as a team, confirming resources, updating tasks, and relaying essential information. The preferred access to communications is through WPS, meaning Wireless Priority Services. T-Mobile provides preferred access to communication at no additional cost to utility companies enrolled in wireless priority access (WPS). T-Mobile also delivers prioritization and preemption to voice and data services to help communities when they need it the most. DEFINITION ## What is Wireless Priority Service? ## What is Wireless Priority Service? [Wireless Priority Services](https://www.t-mobile.com/business/resources/wireless-priority-service-wps) give authorized devices priority calling on nationwide and regional cellular networks when users dial the \*272 code—but doesn’t preempt calls in progress or block public network use. WPS calls bypass network congestion and degradation and enjoy a 95% completion rate, giving first responders' cell phones priority. The service is managed by the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency. BENEFITS ## How does WPS benefit utility workers? ## How does WPS benefit utility workers? Your utility technicians may be making an urgent call or sharing critical files. They need access to the network NOW—and can count on it thanks to these WPS benefits: - __Priority access__—first responders with WPS receive priority and are moved to the front of the communication line - __Preemption__—a non-priority user without WPS is dropped off the network to make room for the first responder with WPS - __End-to-end prioritization__—using WPS by dialing \*272 or using the Government Emergency Telecommunications Service (GETS)/WPS app gives your call priority even if the recipient is on a different network ## T-Mobile can help meet your connectivity needs now and lay the foundation for the future. Contact us ## T-Mobile can help meet your connectivity needs now and lay the foundation for the future. ELIGIBILITY ## Who is eligible for WPS? ## Who is eligible for WPS? The Federal Communications Commission assigns all WPS subscribers to a user category (one through five) based on their role in a disaster or incident response. Personnel working in public services/utilities, public welfare, and critical infrastructure protection are assigned to category four, right behind public health, safety, and law enforcement personnel. USE CASE ## Why use free T-Mobile WPS? ## Why use free T-Mobile WPS? T-Mobile[](tel:1-800-818-4387) delivers America’s [largest and fastest 5G network](https://www.t-mobile.com/coverage/4g-lte-5g-networks) to first responders. Utilities registered for [WPS at T-Mobile](https://www.t-mobile.com/business/resources/wireless-priority-service-wps) receive priority access for voice and data, and preemption for voice on T-Mobile’s nationwide network—at no cost for enrollment or use. We are the first and only carrier to commit available network resources to your data applications and aim to maintain a minimum performance of 512 kpbs. Organizations can easily mass-subscribe select personnel to WPS via our bulk upload feature. Our services also come with 24-hour User Assistance at [1-800-818-4387](tel:1-800-818-4387). T-Mobile can help. T-Mobile puts utility responders first with WPS. For further information, contact T-Mobile for Business. T-Mobile has America’s largest and fastest 5G network, imagined for tomorrow but ready to give you an edge today. At T-Mobile for Business, we’re focused on providing your business with connectivity solutions and the dedicated, exceptional service you need to help you stay ahead. T-Mobile experts will work with you from beginning to end to help you select a network solution and achieve your modernization goals. To learn more about how T-Mobile is fueling digital transformation for today’s energy companies, visit our [energy industry page](https://www.t-mobile.com/business/industry-solutions/energy). About the author: Natacha Baroni, Energy Product Marketing Expert, with over a decade of experience enabling customers in the energy industry improve efficiency, digital transformation, and safety. Specializing in marketing and product management, she uses her experience to bring industry and customer perspectives into the development of business initiatives and go to market strategies to best meet industry needs. Natacha holds a B.Sc. in Chemistry from the University of Wisconsin, Milwaukee and an MBA from Olin Business School, Washington University in St. Louis. Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q2 2023. See 5G device, coverage, & access details at T-Mobile.com. WPS eligibility must be confirmed by USDHS. Functionality for WPS users (including priority access, preemption, and data priority) may not be available while roaming. Completion of calls not guaranteed. Coverage not available in some areas; check your response area. Interested in T-Mobile for Business? 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