Introducing T-Mobile Team of Experts
No bots. No bouncing. No BS.
The best customer service in wireless just got better.
Rock Star Status: Elevated
T-Mobile customers get a free Pandora Plus subscription and exclusive magenta benefits with Live NationLearn More
Introducing Your Team of Experts
Real customer service takes real people.
Meet the people at the other end of your call to T-Mobile.
More fun videos
In Memoriam: The IVR
T-Mobile is killing the automated phone menu. You’ll never be forced to talk to a robot, IVR (Interactive Voice Response) or machine again. Let’s take a moment to say good-bye.Download / Watch
Rainn tries to fix his bill with the other guys
As he gets passed from representative to automated machine to 80’s elevator music hold line, he begins to contemplate how to best use the time in his life.Download / Watch
B-Roll Video: Team of Experts
Part 1: Introducing Team of Experts
Part 2: T-Mobile Campus & Retail Footage
Learn how Team of Experts works
Real customer service takes real people. Now you’ve got rock star status with a Team of Experts dedicated just to you.Download / Watch