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rockstr
Connection Cadet
Joined 4 years ago
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Re: T-Mo Nokia 5G21 Internet Gateway for Hulu or YouTube LIve TV Home Network
I have been using T-Mobile 5G Home Internet for almost three years, and I'm still using the original Nokia 5G21 gateway, with YouTubeTV. I can watch using the YouTubeTV app in my Samsung smart TV, as well as the YouTubeTV apps in my Roku Ultra and Apple TV 4K. All work perfectly. Very occasionally, the changing IP addresses will require verifying my location. The trick here is to verify location not through the TV app, but through your cell phone, which has a GPS and doesn't rely on the IP address to verify location. These steps are from the Google site, and they work for me: (From https://support.google.com/youtubetv/answer/7129768?hl=en&co=GENIE.Platform%3DAndroid#:~:text=On%20a%20mobile%20device&text=If%20we%20can't%20correctly,verify%20the%20current%20playback%20area.) On a smart TV If you're watching with our TV app, you can update your current playback area (for example, if you're traveling). Open the YouTube TV app on your TV. Select your profile photo > Location Select Update next to "Current playback area." On your mobile device, go to tv.youtube.com/verify. Allow the website to access your device’s location to update your current playback area. As my TV app and phone are both signed into the same YouTubeTV account, my TV app uses the location my cell phone just verified.101Views0likes0CommentsRe: how can I connect an external hdd/flash storage thru usb-c port of sagemcom TMobile home internet gateway to be accessed wirelessly in home by wifi?
Routers can be connected to the gateway either wirelessly or by ethernet cable. Typically, ethernet is preferred. The USB port on the gateway can provide 5V power to a device, and it is often used by those who use a 5v cooling fan to help cool the gateway, when they are having overheating problems with their gateways.485Views2likes0CommentsRe: T-Mobile Home Internet - Setup Fixed IP
You can get a an additional cost fixed external IP address with a T-Mobile Business Internet plan, and some users have gotten fixed IP addresses by using various VPN services. Don’t blame the router for this (although there IS a lot to complain about in the way they’ve locked down the routers in firmware).It’s not the router, it’s the service outside your house, after it leaves your router, that causes the inability to get a fixed IP address via router settings. It has to do with T-Mobile’s infrastructure, using 464XLAT and CGNAT to translate IPv4 addresses into IPv6 addresses to move data over their network and then translate it back to IPv4 addresses at the other end (and again on the return trip). Getting a fixed IP address is going to cost extra, whether you use a T-Mobile Business Internet account with fixed IP address or a third-party VPN service with fixed IP address capability.579Views0likes0CommentsRe: Tmobile is blocking my website and support has been trash
Because of the way T-Mobile has implemented its infrastructure, a single IP address is potentially shared among many different users, and the IP address you’re assigned at any given time is likely to change over time. I won’t go into details about their system, as it has been discussed at great detail in many posts here, but short of T-Mobile rebuilding their infrastructure (which has about zero chance of occurring), there is nothing customer support can do. The only solutions involve using a service that assigns you a permanent IP address, one that isn’t shared with other users. It looks like your URL goes to a business website, so it may be worth your while to explore your options for getting a fixed IP address. T-Mobile offers a Business 5G internet subscription with an added cost option for a fixed IP address, and many forum users have used VPNs to achieve the same thing. You can do a search on the forum for “fixed IP address” to learn more about the issue. Again, there is nothing customer support can do from their end to assure that you won’t keep having this problem. A fixed IP address is most likely what you need. We can blame customer support for not training agents to know what’s going on with this issue, so that they can give you good advice on how to avoid it (e.g., getting a fixed IP address). But we can’t blame them for being unable to fix the issue by filing trouble tickets. It’s not just a problem for business users; gamers also run into this problem, depending on the games and equipment they use.115Views0likes0CommentsRe: Thermal Issues With Home Internet Gateway/Router as a Cause of Dropped/Slow Internet or Wi-Fi Connection
CookieJ wrote: A USB fan will not plug into the back of the Sagemcon, it has to be a c end to plug in. Just buy an adapter from whatever type of USB plug your fan has to a USB-C plug. My fan has a USB-A plug on it, so I use a USB-A to USB-C adapter, and the fan works perfectly.241Views0likes0CommentsRe: Connecting Ring to T-Mobile internet
Which T-Mobile gateway are you using? Short explanation is that you need to configure the T-Mobile gateway to separate the internal WiFi network frequencies (2.4 and 5ghz) into two WiFi networks with individual names, then connect the Ring device to the 2.4ghz network. The specifics of doing this depend on the model gateway you’ve got. I have the Nokia, and it is the very easiest one to setup this way. The other models are usually more difficult and someone else would have to help you with that. ——What follows is lots of background about this problem; feel free to skip. Most WiFi routers will allow you to setup two separate WiFi networks, one 2.4ghz and one 5ghz, or they will allow you to “combine” them so that they both use the same name/password, and you only have one WiFi network name and password to deal with. In that second case, the router is supposed to figure out what frequency (2.4 or 5) your device can use. If it’s a 2.4ghz only device (like many Ring devices), it should connect it to that WiFi frequency, but the T-Mobile gateways seem to have trouble doing that with some of the 2.4ghz Ring devices. AFAIK, T-Mobile’s gateways default to that single network model, hence the need to separate them out so that you can connect those problematic Ring devices directly to the 2.4ghz WiFi network. There are many WiFi routers that don’t have that problem. I added an eero mesh network at my house (using the single WiFi name/password) and connected it to the Nokia gateway via an Ethernet cable, and the eero router had no problem properly connecting to any of my Ring devices, even those that my T-Mobile gateway struggled with. Also note that my Nokia gateway didn’t have that problem with all my 2.4ghz only devices, but my Ring doorbells did need the separate WiFi networks, until I added the eero mesh network, and the eero router has no problem figuring out which frequency to use with my Ring devices, so now I’m back to the single combined WiFi network name/password171Views0likes0CommentsRe: "I'm not a robot"
There’s probably little you can do at your end. T-Mobile shares one IP address among many of its customers, so Google interprets all the various users as if they were one person making lots of requests at the same time, in other words, as some sort of bot. Can T-Mobile work with Google to sort this out? Maybe, but the only thing we can do from our end is to do something that will get us a fixed IP address, like using a T-Mobile business account and paying extra for a fixed IP address. Or we can just keep “proving” we aren’t bots by using those annoying “prove you’re human” tests.133Views0likes0CommentsRe: Add more LAN Ports
PURPLETOAD wrote: The question that i have is can i hook up a tp-link 5 port gigabit switch to a t-mobile 5g wireless internet modem and what all is involved in doing so. Do you need to change the settings or is it just a plug and play type of thing. Thank you It should be plug and play. A good order of connecting things is to Leave switch powered off (don’t plug n the power adapter yet). Connect switch to gateway via Ethernet cable. Use quality cable, as suggested above. Use the WAN port on the switch, and use any of the Ethernet ports on the gateway. Now plug in power to the switch. Doing it in this order lets the gateway assign an IP address to the switch. Some switches assign a default IP address if powered on before they’re connected to the gateway, and that might cause a conflict in some isolated cases. Attach your other devices to the switch, again using quality cables. I’ve used TP-Link and Netgear switches (5, 8, and 16 port) with the Nokia gateway, following the steps above, and all worked without any other configuration necessary.128Views1like0CommentsRe: Why is the Home Internet Gateway functionality crippled?
This has been discussed a lot (and I mean a lot!) on this forum and on Reddit, and the short answer is that T-Mobile has decided (unfortunately, imo) on crippling end-user customization of the gateway settings. They are aware that many people don’t like this and would like a lot more control, but that’s just not the business model they want to follow. My old DSL service allowed me lots of control, and as a networking guy in my day job, I took full advantage of it. But for me, I traded off that control for cheaper, faster internet. At the rate that T-Mo is adding new home internet customers, I don’t think they see the need to change their business model. This has the unfortunate effect of leaving many users without the functionality they would like/need. T-Mo seems OK with the “we’re not the solution for everybody” approach. In addition, even with the reduced functionality of the gateways, their tech support staff seem to be having a hard time helping people solve the problems they encounter. If they allowed a much more heterogenous gateway setup environment, I think tech support would have an even harder time helping people. Just my opinion.133Views3likes0CommentsRe: Can't download images on android phone
Also, many Android phones and their default built-in apps do not use wifi by default for SMS messaging. You typically have to change Android settings to send/receive SMS messages via wifi. If you haven’t done this and you’re using the default Android messaging app, the issue might have nothing to do with T-Mobile Home Internet.79Views0likes0Comments