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pgrey
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Re: Bait and Switch Fees
sfgower wrote: I made a mid cycle change. prior to making the change, T-Mobile agent told me change would cost $20 per month extra.. Few weeks later new bill arrived Next bill was $101 more!!! Called T-Mobile twice. Both agents said (in poor English) that the bill was correct, but neither of them could explain the $81 difference. They would just endlessly repeat that it was a "mid cycle change" like that was an explanation. Finally I called the cancellation department and the agent there gave me a credit of $80. He too could not explain the $81 difference, but was honest saying he did not know.. What is clear to me is that there is massive mid cycle change penalty if you shift to a more expensive plan. T mobile should really fix this. Finally, it took 2 hours on the phone with T-mobile to get this corrected, plus an unhealthy amount of stress. I just ran into this same thing. We had a 25 increase in a plan change (which you think the agent would’ve mentioned, that was up-selling the new plan?), yet they changed us 57.70 for a “mid cycle rate change” (in addition to the plan upcharge). I asked pretty much the same thing, “what is this fee and how is it calculated”, to which they’d just reply over-and-over, “that’s for the mid-cycle rate change”, they must’ve said this at least 20 times, in response to asking what/how it was caclulated. I ended up getting a credit for it, after an hour of this stupid back-forth thing, but I still was unable to get an answer to what/how this fee exists? It SEEEMS like I should be able to find this in a terms-and-conditions document, somewhere, but I’m sure not finding it. Aren’t they required to disclose what you’re being charged for, beyond some vague term? Has anyone ever gotten a real answer for what this charge is, how it’s calculated, and where it’s documented?86Views2likes0CommentsRe: Does Internet Price Go Up If You No Longer Have A Cell Phone?
From all the pricing I’ve seen, you definitely get a substantial discount if you have >1 service. Getting by without basic texting/mobile-access is quite difficult these days, IME, you need a way to get 2FA texts for some things and a way to run a MFA Authenticator app for others. You can use a security key (such as a Yubi key, one example) but the support is still somewhat limited, at this point. You can run Authentication apps on most tablet devices, using home internet data, certainly, but again support is limited and sometimes requires a text to configure, or as a fallback. Not having 2FA of some sort on your “critical” stuff, such as email, mobile-account, financials, and a few others is pretty sketchy; if someone compromises it (which is almost a “when instead of if” at this point, if you have a simple credential for login), not only will you lose control of that account and whatever’s associated with it, but you’ll have a VERY difficult time regaining control. I’d suggest just getting a low-cost prepaid plan or something and combining that with Home Internet, simple, cheap, and covers all the bases.84Views1like0CommentsRe: Turn off Wifi?
Pentiumii wrote: Thank you so much. with the combined information I have been able to turn off the radios and fairly confident that I can turn them back on. I purchased the flint to invoke failover with two data inputs. I have a ton to learn about the flint, but I believe it will be awesome once I can get vpn working. I had so many radios on from the two sources, the flint, and then my orbi that I was gettin a ton of interference. Yeah, in general you want one “system” of radios, with multiple APs like that. Ideally, they should be the same vendor so that roaming works, between them, and tuned for signal strength, such that they only overlap at about 60 or dBm. Not having them set up this way will cause strange client behavior, as your client devices try to sort out which of the many concurrent signals are the best one, which can be a series of failures, basically, if there are overlapping strong signals. You’ll want to tune both the 2.4 and 5GHz radios, separately/per-AP, for the best possible performance. There are many great YT videos on AP tuning, for reference.536Views1like0CommentsRe: any one else not receiving texts randomly
There was an RCS deployment problem a couple of months ago (around 2/24 for core Android 14 on current Pixel devices), with regards to a specific Android 14 build-update. This may be just now trickling down to firmware releases on TMo phones, maybe, possibly (only a tech with access could verify this). Has anyone tried flushing the app cache for Messages, and Play Services, assuming an Android device(s) here? This often allows messages blocked by a singular cache problem to be received, in the above scenario. Disabling and re-enabling RCS (under Settings, in the Messages app) can also help trigger the push. As far as I know, this affected users across all/most carriers, it was just that the updates were deployed at different times, so it looked like it was one carrier experiencing it at once, say if a deployment updated a bunch of S23-series devices (just as an example).137Views1like0Comments