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Milford_Glen
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Joined 2 years ago
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Re: lack of service, Lack of communication
The T-Mobile internet service, up until now, has provided better service than Xfinity, the local cable provider. They would cut out middle of the day, at least once a week, and if they went down, it was always days at a time, and you could depend on that happening every time the wind blows. No win situation.21Views0likes0Commentslack of service, Lack of communication
Ending my 3rd day with ZERO WIFI and cell service bouncing between 5G and 4g lite. I work from home, and have been out of business for 3 days, NO INCOME BECAUSE OF T-Mobile. The worst part is, customer support can't tell me why the tower, 1/4 mile away is down, what's being done, or when I can expect the return of service. The poor young ladies at the T-Mobile store, also 1/4 mile away and on the same tower, are without WIFI too, and they can't find out what the problem is either. There appears to be a total lack of communication within the organization, and little to no concern for the needs of their customers. Give me one good reason why I shouldn't head right over to the competition and get their service.