Postpaid eSIM Updated w/Unrequested Changes
This pertains to a brand new iPhone 14. Since yesterday, I noticed that the cellular signal on the phone fluctuating rapidly, despite remaining static in the same room. In addition, I also noted the following: After a factory reset, and selecting “keep eSIM”, the cell line does not engage during the phone setup after reboot. It only reads “SOS”. The cell line is present after finishing set up though. This is divergent from baseline behavior, where the cell is active and can be used for activation. The cellular service cannot access the standard T-Mobile DNS servers when a proxy app is engaged for testing. This is also different from the baseline, where DNS worked with the proxy just fine. Using external DNS servers works, oddly enough. The Apple’s built in Field Test tool ( dial *3001#12345#* ) shows abnormal values, such as changing LOC values, which if i understand correctly, should be unique to every cell tower. I contacted support and there wasn’t much they could do and recommended I contact Apple. However, the state of the eSIM is controlled by the carrier. Is there a baseline, or reference for nominal T-Mobile cellular line values? Is it possible to return the device for another model, since the eSIM has been likely compromised in some way, from the results of my analysis? ThanksAccount Security Concern — 355+ Open Ports Scanning “T-Mobile.com” — Severe Third-Party Control
My family and I have undergone a serious security breach from account opening in September 2023 to present. I have taken to network security websites and tools to try to determine the cause of the problem that is keeping persistent connection from a third-party on my mobile lines Recently I did a Port Scan for the domain “T-Mobile.com” and found that there is at least 355 open ports (and 10’s of thousands of identified, closed, or blocked ports). This is very much out of the norm for any other domain I scan (having only 3-5 open ports). I am seeing Port 11 (sysstat - active users), 9040, 9050 and 9051 open for tor transport, 12345 and 12346 for backdoor Trojans onto our devices, among many other seriously concerning ports Threat actors have enabled third-party licensure and tools for our accounts which forbid security and privacy. Every bill’s text and call log activity is 90% unrecognizable activity. It is strongly believed my phone lines and all activity on them are being shared. When I go into the store, the IMEI numbers showing are not the ones belonging to my devices. There is also an unremovable “managed network” under settings and then Wi-Fi and then saved networks that has always been there and is there when I put my eSIMs or physical SIM cards on any device and goes away when I turn the eSIM off or take the card out. The account is sole-owner, and no credentials have been given out to anyone, ever It also sounds like, from what I heard in store, simply closing the account and creating a fresh one is not an easy process. We have changed numbers and transferred phone service providers two times already and I do not want to do it again if I don’t have to. The crime has survived for almost two years now, and I believe my information and my family’s information was leaked How do I stop this? I don’t know how to close ports or reassign the IP address designated to t-mobile.com. I’m really not sure what to do, but would really appreciate the help Thanks!
McAfee Security for T-Mobile
My phone was stolen in Europe two weeks ago. I got a new phone through the warranty waiting for me at home in the US. So I want to make sure that Find My Phone through the McAfee Security for T-Mobile service that I am paying for is still working as I setup my replacement phone. I login on my laptom to Mcafee.com and it says that my McAfee Security for T-Mobile was cancelled. Rats. I call T-Mobile, they confirm it wasn’t cancelled. I go to the store so they can look, and the store T-Mobile people confirm that my McAfee Security for T-Mobile is NOT cancelled. I call Mcafee several times and they say T-Mobile cancelled my subscription. I ask for elevation of the case; nothing. I call back and curse at them; finally, someone from Mcafee calls back and they are elevating it. Are you kidding me? To make it worse, the McAfee Security for T-Mobile app on my phone says: “if you want to find your phone, click here.” Is this real? Am I alive and well, or just a zombie already? Good God. What the heck are we supposed to do? Are we paying for this insanity?Why is the Home Internet Gateway functionality crippled?
I have Arcadyan KVD21, and while I am thoroughly impressed with the speeds from the device on the T-Mobile 5G network, I am disgusted by the lack of any ability to properly manage & (more importantly) secure this device. This trade between speed and security is insulting and offensive to me as a technologically adept Security professional, and exacerbated by the fact that T-Mobile continues to fail when tasked with protecting user account PII data. The inability to perform certain key functions completely disappoints me. Below are the primary issues and concerns, which *MUST* be resolved to keep me as a customer: Cannot perform setup / administrative tasks via wired interface. Current (internal) web interface only offers a “basic” informational portal. Cannot completely disable (turn off) WiFi, (likely due to the above). What (few) administrative tasks that are available, requires: download & installation of a worthless “mobile app”, which also requires the device be connected to the local WiFi network. Current administrative functions are limited to 3 tasks, changing the: administrative password, WiFi password, or name of the WiFi SSID. T-Mobile Internet app loses any/all functionality beyond the local network. If the gateway is connected to the internet, and the device with the app is as well, then there should be no valid reason to require “local” access, especially if the next point is true… As this prevents a parental/guardian authority from managing the device while traveling or outside the home (at work). T-Mobile app does not permit multiple instances of the app to be logged in with the same account/credentials. (per T-Mobile technical rep) What absolutely perplexes me is that many (if not all) of these points DID NOT EXIST when I reviewed an early device around one (1) year ago… So why “cripple” the functionality?!?
Mcafeee
Any idea why McAfee T-Mobile app suddenly asks for phone number for “verification to create a new account” when I already have an account? Searched for an answer but got nothing. I updated the app but it still asked for my phone number so I went ahead and typed it in thinking it would recognize my number and redirect it to my existing account but it appears to have created a brand new account. None of the identity info I had before shows up. So worrisome considering the data breach several years ago. Any idea why this has happened?
Breach of hackers 2021,2022,2023
In our T Mobile Community has anybody else experiences security breached via T mobile? I experienced 3 times, 2021,2022 and 2023. When I called Customer service T mobile family they down played the breaches. I found out about these breaches, via my agency membership Mac fee.
