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In Egypt, no roaming while it is supported
Hello, I bought a prepaid sim card in Atlanta. I used it for some time (calls and data). Then, I traveled to Egypt expecting that it will work since Egypt is a supported country in international roaming. However, I didn't receive the welcome message nor is there any signal. I am in a location where I am sure T-Mobile should be supported. I can't make calls to T-Mobile, and they don't have any live support or even email. What can I do?
HULU ON US WITH ADS
Hi, we have Hulu on US with our T Mobile along with Netflix and Apple +. We have had T Mobile for a year or so and I do not remember if I ever activated it. How can I see if I did,I've been trying diff emails to ck by requesting help signing in and I have never received any responses back. I went to a TM store yd and she was very helpfull, I had alot of ?s about data roaming since we were just in Aruba for a week. She was very helpful. She said we got 6GB a day while in Aruba, that seems like alot, is the correct? Back to my original question about Hulu, How do I activate or access my free Hulu with ads. I cannot figure it out, do I get a Hulu acct 1st (it seems to want me to sign up for a charged acct when I go to Hulu? Thanks in advance Mike
BAD customer care
hi my name is alisha I live in ohio we have been with t mobile for 16 years my daughter got a new phone and it was sopost to be a promotion they are now saying it wasn't and making us pay over 700dollers for the phone they lady on the phone was a manager she wouldn't give us her ID number or her last name as a customer for over 16 years you would think they take better care of u then this on top of it all she had noutheing but problems with the phone they did something and it caused her to have to change her number that she had for 16 years as of Monday I am changing phone company's if I was you I would not have t mobile for a company cause with in the last year they have went to hell and don't care know more about there.custerms thank you alishaProblem with international roaming services in Costa Rica
My wife and I took a trip to Costa Rica prior to leaving we upgraded our plans so that we would have data roaming and international phone calls. When we arrived in Costa Rica our phones would not ever work but we are unconcerned at the time. However we got a flat tire while visiting Playa Carbone which is a very remote place in Costa Rica at the end of a dirt road. So we tried to make a phone call and we are unable to call anywhere we were basically stuck on the coast of Costa Rica as foreigners with no ability to make any phone call. This could have been very dangerous we were both in our 60s we are unable to change a flat tire. Thank God a local person was there who had a tire pump and was able to pump up our tires. When we got back to our hotel we called T-Mobile and my wife was on the phone with T-Mobile for over an hour trying to make our phones work internationally. It never worked we have now been in Costa Rica for 8 days and we are unable to make any phone calls. I am disgusted with t-mobile. The only people we can call is each other or people in the United States that is quite useless and dangerous for older folks who are visiting Costa Rica and depend on their phone. I am beyond disgusted with T-MobileInternational coverage on One Plan
I'm trying to figure out what coverage is available in Switzerland on One Plan. This -- "Our plans are also international plans. Your phone just works when you arrive - No setup required. (With qualifying plans. Capable device required. Not for extended international use. Coverage not available in some areas. See full terms)." -- has a big asterisk that is unintelligible.
