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Scotpuckett
Network Novice
Joined 22 days ago
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BAD customer care
hi my name is alisha I live in ohio we have been with t mobile for 16 years my daughter got a new phone and it was sopost to be a promotion they are now saying it wasn't and making us pay over 700dollers for the phone they lady on the phone was a manager she wouldn't give us her ID number or her last name as a customer for over 16 years you would think they take better care of u then this on top of it all she had noutheing but problems with the phone they did something and it caused her to have to change her number that she had for 16 years as of Monday I am changing phone company's if I was you I would not have t mobile for a company cause with in the last year they have went to hell and don't care know more about there.custerms thank you alisha74Views0likes0Comments