Forum Discussion

Mko16's avatar
Mko16
Network Novice
5 years ago

this internet

How is 1MBPS and lower acceptable why did they ask me what I was going to use my internet for if they cant provide me with the speed I require simple just 1 device a ps4...

  • Same stupid problem, i just got the box and i see that this is a recurring problem. The speed is horrible unusable ans no customer service. I'm in Los Angeles, and my phone is getting 90Mbps...if they don't respond I'll return this crap.

  • Same here not getting any speeds above 2.46Mbps. I’m going to keep trying a few more days and I’m done. 

  • Same here. My T-Mobile Home Internet was great for the first couple of weeks but the last couple of days has slowed to like 8kbps so that it is useless during the day. Seems to pick up a bit at night, just enough to do some streaming, but definitely not what you would call blazing. Might be dropping this soon. A shame, too.

  • Same boat.  This is the third time I’ve called in. I’m not paying for this.  

  • Mko16's avatar
    Mko16
    Network Novice

    So I can't even get some customer support