Forum Discussion
T Mobile Home Internet connection drops
I recently was having connection drops with Home Internet using the Nokia cylinder modem. I know it was the modem because my external router was not dropping signal. I had contacted customer service ...
Statement: “I was getting about 360/70. I am now only getting 150-200/90.”
This suggest to me the Nokia was connecting to an n41 frequency and the Arcadyan may have only been connecting to an n71 frequency. The upload speeds are pretty impressive actually. The download speeds you report are consistent with n41 vs n71 and might be the reason for the difference.
If your location is where the gateway sees both n41 and n71 signals maybe it is flipping back and forth between the two cells causing the drop outs. Just speculation as without a record of the cellular metrics before and after a transition and reconnect it is not possible to know for sure. Getting cellular metrics and PCI information out of the Nokia is much easier than with the Arcadyan. You will need to use the mobile application to look closer at the Arcadyan gateway and have admin access currently.
Try the http://192.168.12.1/TMI/v1/gateway?get=all link to get information from the Arcadyan gateway. This should help you see more about the Arcadyan with less effort. Check out Nater Tater’s YouTube videos. Post specific information about the cellular operation of the gateway, assuming it will provide you with the information. I believe the mobile application does help with that some. I have the Nokia gateway and not the Arcadyan so I am not an authority on the Arcadyan gateway.
