T-Mobile Fiber nightmare

I had really awesome service at the last place i lived. The subcontractor hade a Canadian dude with a British accent as an installer. He seemed top notch. I think he mentioned he was there to train people for the roll out in this market. its now about a year since i moved and I was supposed to get it at my new place 2 weeks ago. 

first two hour window came and went and i realized i was emailed 1 hr and 30 min into the window saying they wouldn't be here. 

today is now 45 min past the second 2 hour window and I still haven't been contacted to say they Arn't coming. 

I think they are limiting their palatability when the average joe/jill might need to take off work 3-4 times 2+ hrs each to MAYBE get a complete install. I have pto but it doesn't really make me happy.

 Of course, in many/most us markets they will be the only company with this level of product so i guess thats how it goes? no choice, if you want this level of product you put up with this :/