Forum Discussion

Abidmadhar's avatar
Abidmadhar
Newbie Caller
2 months ago

Terrible Service and Support – Stay Away from T-Mobile Fiber!

I’ve had T-Mobile Fiber for just three months, and it’s been a disaster. My internet has gone down multiple times for days at a time, and their support is useless. Right now, I’ve been without internet since Friday, and the earliest they could send a technician is Monday afternoon—unacceptable

  • TBH, its not much different than TMHI on 5g.  if (when) you have an outage, it can be '72 hours' .  if its a gatway - you have to either visit a store, or wait for a mailed replacement.

    • Abidmadhar's avatar
      Abidmadhar
      Newbie Caller

      My comment was about wired internet option, they recently launched, I don’t have experience with 5G