Forum Discussion

MarkMcD's avatar
MarkMcD
Network Novice
2 years ago

Slow Work VPN

I get over 100 mbps on devices in my home but when I use T-Moble 5g home internet for my work laptop which can only connect via VPN, I get under 1 mbps.  If I connect my work laptop in the office to the company network I get 50-60 mbps.   My company IT asked me to connect to my verizon cell phone and I get 3 mbps on the VPN.    I’ve rebooted the router and tried steps that the IT group at work suggested but I cannot get speeds over 1 mbps on my work VPN connecting to my 5g router (either with wi-fi or with ethernet).

 

I’ve seen other posts on T-Mobile’s website with similar issues.  Is T-Mobile prioritizing web traffic in a way that is hurting my work VPN?

  • ktigger2's avatar
    ktigger2
    Newbie Caller

    Did you end up swapping out your gateway? I’m having this exact issue, it started last week for me. When the work’s VPN fires up it slows to a crawl. If that VPN isn’t connected, back to normal speeds. 

  • HotSpotPet's avatar
    HotSpotPet
    Roaming Rookie

    I don’t think you can do anything on your end to fix this issue. i believe it is an issue on the T-Mobile internet modem end. I was able to fix it by switch out to a different T-Mobile Gateway.