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ALocke's avatar
ALocke
Newbie Caller
11 months ago

VPN issues, some work related programs won’t load

We had a big snow storms a few days ago and started having VPN connection issues. It was working fine until then. My company uses a IPSEC VPN and allow us to work remotely.  When I’m home I’m unable to use the VPN on my T-Mobile home WiFi connection. When I use other internet connections such as my work mobile Verizon hotspot, I can connect and VPN works. My companies IT support staff have checked my settings and went over my laptop and found no issues. Could you please someone help me to resolve the issues? 
I did rebooted and still didn’t work. Thank you for your help!

  • Exact same situation here. Last week was the storm. Everything was working perfectly fine then the day after the storm, VPN is an issue up to now. T-Mobile rep is no help. 

    Tried the suggestion:

    2.4 GHz, and select WPA - Did not work for me 

    2.4 GHz band > select WPA/WPA2 > WPA “TKIP & AES” -  Did not work for me 

     

    I might end up switching Internet promptly because it's an issue especially when you work remotely.

    I’ll search around if I can find other tips