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Home internet modem keeps powering down and restarting
So, we had the Tmobile modem(the 5g tower... black box) for a few weeks now... worked great at first but now it continues to shut down every few minutes and restart. If it does it long enough I have...
If it is rebooting like that it might be the power adapter or the gateway has a problem. Contact support or touch base with a local T-Mobile store to see if you can get a replacement. I would see if they will provide both but try the power adapter on the original gateway before you swap the SIM card out etc… Reduce variables to know if it is only the power adapter. That is if you really want to know.
Are you turning on an LG TV when it shuts off by chance? My LG TV shuts down my network and goes into a power down/reboot/connect cycle like you're talking. I can literally shut down my Tmobile WiFi by turning my LG TV on....strange.
Did you get this resolved? I called and was able to resolve it by a reset of gateway and lg tv
