Forum Discussion
Nicole_A_
2 years agoNewbie Caller
gateway error 500
This error still comes up after restarting manually and through app. Also after removing SIM
jimcee
2 years agoNetwork Novice
Agree with the suggestion to disconnect all Amazon devices from the gateway. If my Fire TV is connected to the gateway WIFI, I get the error 500 when trying to list devices. If I move my Fire TV to my router WIFI (my router is attached to the gateway’s 1Gb Ethernet port), the error goes away. I have the Sagemcom 5688W gateway.
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