Forum Discussion
EmailToSMS not getting delivered (IP 159.135.237.81, sending domain mx.mist.com)
Hi, I am trying to use the EmailToSMS feature by sending emails to TMobile Number, and the email gets delivered (from the mailing domain) but an SMS doesn’t get delivered to the recipient. This probl...
Probably being classified as non-consumer...
See https://www.t-mobile.com/support/plans-features/consumer-versus-non-consumer-text-messaging
In particular, note the following under “I've heard you can send a text by e-mail. What is that route for?”
“The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future. It is designed for low volume consumer traffic only and cannot handle a significant volume of messages. For that reason, all non-consumer messaging is prohibited on the e-mail to text gateway, and even high volume consumer messaging may be blocked as it can impact the system's ability to handle messages for all customers. If you need to send non-consumer or high-volume consumer messaging, work with an aggregator as their connections can handle these message volumes.”
Probably being classified as non-consumer...
See https://www.t-mobile.com/support/plans-features/consumer-versus-non-consumer-text-messaging
In particular, note the following under “I've heard you can send a text by e-mail. What is that route for?”
“The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future. It is designed for low volume consumer traffic only and cannot handle a significant volume of messages. For that reason, all non-consumer messaging is prohibited on the e-mail to text gateway, and even high volume consumer messaging may be blocked as it can impact the system's ability to handle messages for all customers. If you need to send non-consumer or high-volume consumer messaging, work with an aggregator as their connections can handle these message volumes.”
