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disabled devices in T-mobile home internet
I was wondering where you can find your disabled devices on the T-mobile home internet app or website if that still even works anymore. It was accidentally disabled and now I can't find it anywhere a...
@Metamorphosis, I'm sorry to hear that you're still having this problem. I realize this is stating the obvious, but how did you disable them in the first place? It would have to be from the app that manages the device, e.g., the Wemo app, or directly from the T-Mobile app under Devices. I can't imagine how else you could have done it. I have a dozen smart switches of my own, and if I wanted to disable them, that’s how I would have done it. Have you tried searching for the device by its MAC number with an external IP finder app? Also, you're saying that a hard reset to factory settings on the device failed to restore it?
Let us know, and we'll see if we can't find the problem. Can you give us the name and model of one of the devices that is giving you the problem?
I had the same problem but I have a different solution. I was disconnecting devices that I thought shouldn't be connected to my Wi-Fi but the first one I clicked on was my cell phone. For some reason it didn't ID my phone but it disabled it anyway. The app is a little glitchy because it doesn't always display the same thing. Anyway, I turned Wi-Fi off on my phone and reopened the app a couple times and eventually my phone showed up as offline and blocked. I was able to go back to the block list and unblock it. Every other time I tried it it kept saying I couldn't block my own number but for some reason it eventually worked.
