Forum Discussion
Anyone have to replace their HOME $50 device ?
Device has worked well for the year since I bout it, but the last two days the Internet connection drops over and over each hour! Simple setup - no other devices in-between using the WiFi for laptop...
Tbh, it was a bit strange. Back when the g4se first came out, i thought that id try over the phone. I was told 2 things.
- The performance from my device metrics show that my service is good, so they have no reason to replace (this was true .. they claim better than 100Mbps)
- If i exchanged it, it would be whatever device was in stock.
With that , i thought lets see if the stores have any .. nope. Also was told they don't do exchanges.
After a few months and happened be in the mall, and thought why not ask. I was told they ‘just’ got a shipment in, and they could exchange. Came back. A week later, and asked. The manager said, they don’t typically exchange, and they ‘just’ received their shipment of g4se, and she exchanged on the spot.
