Adding a second gateway

A couple of things.  When you set up your Mesh system, you should set the SSID (network name) to something other than what the Gateway is using.  Then, on your remote devices, it will be obvious what you are connecting to.  If everything is running the same SSID it can be quite confusing.  Some people go further and make unique SSIDs for the 2.4 and 5 G Hz bands, so they have even more control.  Also, make sure your Mesh system is in “Access Point” mode.  Lastly, you can download a WiFI analyzer for your phone which will help you see what the various devices are broadcasting and their SSIDs.

@Rogracer2000 

honestly, I can’t be 100% sure that I am. I’m not to savvy with this whole wifi set up thing but I’m pretty sure I followed the directions. I will go back and see. I pulled up the speed on tv  that is in the same room ( 1 foot from a nest) and a  speed test revealed that the download speed shows 26.6 mbs

I hate to say this, but it seems like your Google Nest system isn’t functional.  Are you sure you are connecting to it and not just the gateway (which may be far away?).

@henry51 - thank you for your help

@F-150, your cellular metrics are excellent. I don’t believe they can get any better.  I wish I had cellular metrics half as good as yours.  I’m puzzled why your Wi-Fi signal is not reaching your devices. I am not familiar with the Google Nest routers, so I don’t have any suggestions on how to improve your Wi-Fi signal.  I have a TP-Link Archer AX21 connected by Ethernet cable to my Arcadyan 5G gatweway and none of my devices have any internet issues whatsoever.  Maybe someone in the community can pitch in and offer suggestions.

Henry 51:

Rogracer2000, those were my thoughts also, but after having this service a little over a month and moving the gateway to every window in my place, that’s the only solution I can come up with. When you call customer service, all they tell you is to move the gateway. 

@F-150, maybe the metrics of your gateway can be improved.  Can you post a screenshot of the metrics as shown on your TMO HI app (“More” tab > “advanced cellular metrics”)? 

F-150 wrote:

I think 2 gateways are exactly what I need to prevent me from canceling my service. $100 / month is about the same as I was paying for internet before I came to T-mobile. I was paying $99 / month. I have purchased 3 of those white Google Nest routers at a price of like almost $300 and have placed this gateway box next to every window in my place and still not full coverage. I would like to try to connect one gateway directly to my main tv through Ethernet, and then use the other gateway with the nest routers for the rest of the house. Any suggestions on if that would work?

Confused.  You should only need the single gateway, with everything else handled by the mesh.

I think 2 gateways are exactly what I need to prevent me from canceling my service. $100 / month is about the same as I was paying for internet before I came to T-mobile. I was paying $99 / month. I have purchased 3 of those white Google Nest routers at a price of like almost $300 and have placed this gateway box next to every window in my place and still not full coverage. I would like to try to connect one gateway directly to my main tv through Ethernet, and then use the other gateway with the nest routers for the rest of the house. Any suggestions on if that would work?