Forum Discussion
5G home internet keeps dropping
I’m having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I’ve had T-Mobile 5g home internet for almost a month now, and the short versio...
I was having the router drop the cellular connection, while showing good signal, sometimes three times a day, often during a telework meeting. I began tracking how often I power cycled the hotspot. I had two occurrences on 6/3/22, singles on 6/5, 6/10, 6/18, and 6/20. And then as of 6/22 this problem cleared up. I'm in Houston TX, in case T-Mobile fixed by infrastructure instead of firmware update.
