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beachcondo99's avatar
beachcondo99
Newbie Caller
7 years ago
Solved

Unable to login to My T-Mobile Account

I set up a Prepaid Tablet Data Account ("Mobile Internet Network Access) about 3 weeks ago, and received an email "Welcome to T-Mobile" with my new phone number.  I have called Technical Support ...
  • tmo_mike_c's avatar
    tmo_mike_c
    7 years ago

    Sorry you haven't heard anything back but it's super important we get you account access. We file Help Desk tickets for issues like this so we should be able to give you an update on it if you haven't gotten one by now. Please reach out to our T-Force folks through the social media links in my badge or on our Community-2153​ page. They'll be able to look into this issue for you further.

tmo_mike_c's avatar
tmo_mike_c
T-Mobile Employee
7 years ago

Sorry you're having trouble. If you have a FB or Twitter account you can click the links in my badge or the links on the Contact Us page I posted. You'll have to scroll down to the Get social section on that page.