Forum Discussion

inob's avatar
inob
Roaming Rookie
5 years ago

Cannot log into my T-Mobile account

I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”

Customer Service was no help. I was told that there was an update going on and to try again later.

I also tried different browsers and changed the password. Problem not solved.

Can anybody help resolve this?

Thanks!

 

 

 

  • If this issue is still continuing and happens on multiple browsers, definitely reach out to our Care team so they can file a Help Desk Ticket for you.