Forum Discussion
fcbleoee
6 years agoNewbie Caller
T-Mobile app is not working
Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your...
- 6 years ago
@janra The message you are seeing in the app is correct. We are still working on fine tuning the app experience for our newer prepaid accounts. As for the error you are seeing when using a browser, we will need to gather some information from you to open a ticket with our web team. If you have a moment, please either give us a call or use the Facebook or Twitter links in my signature to speak with one of our experts who will be able to securely gather the needed information.
janra
6 years agoNewbie Caller
@tmo_chris sorry i didnt tag you on my reply... new to this forum
Related Content
- 3 years ago
- 9 months ago
- 8 months ago