Forum Discussion
Syncup kids watch stuck on pair mode
I had already paired my child’s watch to my phone in the t life app he used it for about a day and a half the watch died so we charged and once it turned on we have not been able to get it out of the...
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.
Yes! I think you were the first to mention this. It magically fixes the watch if you go toggle the location refresh to 15 minutes and back to 30 again! I have no idea how you discovered that, but it saves a lot of time over unpairing and repairing every time.
