User Profile
Melugago
Newbie Caller
Joined 18 days ago
User Widgets
Contributions
Re: Problem with sync up for add contact
If you're trying to update an existing contact it won't work. We got a new watch and tried to add am expressing contact to that watch and it gave us an error. We learned we have to delete that old contract and re-add it and then it functions. Just give your other kids a chance to download any photos from those contacts' threads because they will lose the entire text thread.55Views0likes1CommentRe: Syncup kids watch stuck on pair mode
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.185Views0likes0CommentsRe: Sync-Up Kids Watch
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.65Views0likes1CommentRe: Kids SyncUp Watch unpairing
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.162Views0likes0CommentsRe: Can't add contacts to syncup watch in t-life app.
We had the same issue and after returning one watch and getting a replacement that had the same issue we learned it's a T Life issue. You have to delete the old contact and re-add completely. It sucks because the kids lose all their texts and photos from that contact. But it works. The only contact I still can't edit is the Admin, because there is no way to delete it and re-add. 🤦🏼♀️89Views0likes0Comments