Forum Discussion

ruplumbing's avatar
ruplumbing
Network Novice
2 years ago

franklin t10 from sprint to tmobile

I’ve had the Ft10 for several months watching many movies and computer internet never using up the .49 gb (500mb plan per month) 

 

Now that we have been forced off the reliable sprint network onto tmobile the Ft10 has suddenly started using enormous amounts of data

 

tm upgrades the plan and yet it’s using data line NEVER before in the 8 months plus use

 

Recently they upgraded me to the 10 gb plan but without EVER answering why the sudden data increase

 

Sprint sold me the device saying it would never use up the 500mb and it never has until the promised “no changes” in the switch to T-Mobile 

 

it’s always had a tmobile sim

 

I suspect there switch altered/CHANGED the data usage

 

GIVE ME BACK WHAT EE HAD!!!

 

and why can’t I check the data usage on the Ft10 via the web or the app??!!??

 

I can check the usage on my two iPhones but not the hotspot??!!??

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