Forum Discussion
Sync-Up Kids Watch
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.
- SlawDog-FL2 months agoNetwork Novice
We ended up having it replaced, but the part I hated about this was, we purchased and paid for a new watch, what they replaced it with a refurbished one, so I'm paying for a new one, but I have a refurbished one.
Nevertheless, the watch is working great now. Wish we could add software like music to it.
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