Forum Discussion
Sync-Up Kids Watch
Voice & Video call have no audio. Rebooted watch and then we had audio for one call and it stopped again. Plus, each time we reboot the watch it goes into setup mode. Does some one have a fix? Ri...
This is happening with one of ours as well. I did notice if I go to the watch line's location refresh in TLife and hit the 15 minute line it will cause the phone to respond and pair back. It's magic, but not a true fix. Another tech told me today to do a factory reset by going to the Watch information in Settings on the watch and hitting the word "Software" 8 times then choosing Factory Reset. So far it's been working better when we shut it down and restart.
We ended up having it replaced, but the part I hated about this was, we purchased and paid for a new watch, what they replaced it with a refurbished one, so I'm paying for a new one, but I have a refurbished one.
Nevertheless, the watch is working great now. Wish we could add software like music to it.
