Forum Discussion
Issues adding contacts to SyncUp Kids in T-Life
Is anyone else having issues adding contacts in T-Life for SyncUp Kids? I get all of the way through the process (name, phone number, “friend”) and then the contact won’t save. Super frustrating for ...
So this is still a problem. Christmas morning and first had an error message that the line and service weren't setup by tmobile properly. Was able to fix that thru chat so that's fixed.
Now "something went wrong. Please try again" every time I try to add a contact. The last time I set one up it was with the sync up app. Now we can't use that. So this was an issue 2 months ago and T Mobile just decided to go ahead and not fix it. Got it.
Having the exact same problem. Have not been able to find a solution anywhere. Customer support has not been helpful. Ever since they switched to T-Life app this has been a problem. They've admitted knowledge of the issue and that's about it. Moving on from T-Mobile.
