Forum Discussion
Kids SyncUp Watch unpairing
I had already paired our syncup watches to my phone in the new Tlife app. The watches died so we charged and once it turned on we have not been able to get it out of the pair setting when you first t...
So I took my phone and the watch to Tmobile. The associate unpaired the watch and then paired them again. She went into the app, clicked on "connect" at the bottom of the screen, clicked on my son (whose watch is unpaired), then clicked on the settings icon in the upper right hand corner. From there, go to "Watch Information" and scroll to the bottom where it says to "Unpair watch" and click on that. Then I had to pair them up again using the QR code on his watch screen. I asked if this is something I will need to do everytime the battery dies, and she of course said, "No." But at least if/when it does, I will know what to do.
