Forum Discussion
Why does T-Mobile discriminate against customers with prepaid tariffs?
More than a year ago I connected to T-Mobile. Since then I have faced discrimination in terms of support. The phone app for my tariff does not work. (I have the most expensive prepaid plan) The ap...
Prepaid is a value service. In order to provide those price points, certain features and services are not provided or provided in a different way. If isn't discrimination. You are paying and getting what you are paying for. If you want those extras as well as a higher quality of Customer care options. You can always switch to postpaid.
