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No Chat Available and Payment Arrangement Question
Boy oh boy has it been a ride since T-Mobile bought out Sprint. First, we used to have fabulous service in our home (in the middle of nowhere) but the minute everything switched from Sprint to T-...
you can also contact TMO through one of their social media platforms as well like Facebook or Twitter..this starts you off with tier 2 support over the call in tier 1 support agents.
scroll down once and the FB/Twitter/a bunch of other options are there..right next to “Follow T-Mobile” and then the options to its right.
just make sure to send them a direct message..do not post on their main page..mainly due to the fact that some personal info might be needed and you dont need that on their main page.
