Forum Discussion

jamjamin's avatar
jamjamin
Newbie Caller
2 years ago

Google One upgrade from 500 GB to 2 TB not showin up

Hi. I upgraded my Google One add-on from 500 GB to 2 TB, and it still does not show up on my phone. It has been almost 30 days now. How long does it take?

  • jamjamin wrote:

    Hi. I upgraded my Google One add-on from 500 GB to 2 TB, and it still does not show up on my phone. It has been almost 30 days now. How long does it take?

    I am having the same problem. Ive called several times and been given 2 different incident numbers, but no one every calls back.

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    It'll show up on your next use cycle. 

     

    So say you changed it on the 5th but your cycle starts on the 10th. You'll see the change on the 10th as that's you next use cycle.