Forum Discussion
5G home internet - connection innteruption -support contacted
We started our 5g home internet with T-Mobile about 6 months ago, it was working fantastic for about 4 of those months. Last month near the very beginning we started having an issue where all of our ...
We all seem to have the same issue….I’ve been at this for over a year and on my 3rd gateway. In the beginning I got only 2 bars and maybe a download of 20-40. They enhanced the tower and now 3 bars with a download of 200-400 but still drops to zero and rebooting, unplugging for 2 min, etc don’t always reconnect. The past 2 days have been several hours with a rep and zero internet….pain in the butt!!! Then it works great for a few days and then nothing again. I may soon give up….but I’m an optimist and not a quitter so it’s a tough decision.
