Forum Discussion
200 visa
Anyone else get a received on 200 visa and u did not receive it mine hS said this for weeks now and I don't no what to do I have receivef nothing any suggestions thank you
I got my link today but when i enter my info it says unable to validate information. I called customer service and was told it could take 7-10 days for it to let me activate it which makes 0 sense to me.
Mine still says status : Recieved & on 12/27/24 it will be 10 weeks since I submitted it 10/18/24 ..its crazy long wait.. I so a few people got theirs 62 to 67 days after submitting it ... Idk what to do to get a better update and I don't know is the status changes to approved ..i am lost ...any updates on yours
Update : Got mine like I said I submitted 10/18/24 and got it 12/21/24 .. I checked on Christmas and was shocked to see it was there ..I actived with no issues and used it no issues ... i hope everyone got theirs aswell ..✌
Same here, Submitted on 10/18/2024, status has never been updated from "Recieved". I contacted support through chat on Dec 13th to see if they could possibly go ahead and send it, as exactly 8 weeks had passed and all requirements have been met. Chat support said they were "extremely confident" I'd have promotion before Christmas.
Chat support had Rebate Department call me directly and the lady i spoke with claimed only 7 weeks had passed and they could not expedite processing.. I didn't want to argue about how days and weeks are calculated..and I am just hoping for the best. She wouldn't give me a date but said it should be within 1-3 weeks...So 0-2 weeks if using actual time elapsed?
I migrated to T-mobile ftom Sprint on a business account and was almost always impressed with their customer service. I don't feel the same level of service now that I'm on a standard non-business account.
I'll post back if/when I receive my card.
I received my card today, it activated and worked fine. I did NOT get notification via text message as informed by T-Mobile. Instead, only received notice and link thru my email associated with my T-Mobile account.
