Forum Discussion
Lyzz
3 months agoNetwork Novice
why I cannot call t mobile from Europe ans use data
I have tried calling 611 or +15059983793 from Europe (Italy) without any success. I urgently need to know how I can use t mobile plans abroad. How can I contact the customer service from Europe, it i...
HeavenM
3 months agoCommunity Manager
Hey there @Lyzz Just checking in. Were you able to get things working while in Italy? Turning roaming on is a great first step. You may also want to make sure that there aren't blocking features on your account that prevent international use. I now you have the $75 plan add-on, but there's a small chance that there is another feature on the account that'd prevent international connection.
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