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casey89's avatar
casey89
Newbie Caller
3 years ago

T-Mobile Prepaid esim APP - payment from Europe

Hi

I would like to buy a prepaid eSIM card for my travel to the US, but I am living in Europe (Czech Republic) and when I get to the payment step in the mobile app and enter my credit card number, it just says “invalid card number”. I am 100% sure the number is correct, the payment card is valid and activated. Is it some kind of a bug or is it not designated for Europe customers? I haven’t found Czech Republic in the countries listed in the payment step.