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Paulo_Barcelos's avatar
Paulo_Barcelos
Newbie Caller
2 years ago

"No Service" in Brazil

I just got in Brazil and the Automatic Network selection is not working, so I choose VIVO as a network. However, still “no service”
I was in Panama before and everything worked normally. Does anyone know what is happening and how can I fix that?

 

Thank you!

  • Thank you! But there is no service, so I could not use calling and sms. Do you know if I change apn it will be fixed?

  • Paulo Barcelos wrote:

     Does anyone know what is happening and how can I fix that?

     

    You can call T-Mobile’s international roaming support line for free from any T-Mobile phone (+1-505-998-3793). Via WiFi Calling if you don’t have cellular service.

  • Hey, 

     

    if you have an iPhone: make sure you go into Cellular Data and turn on the roaming. 
     

    if you have android: Turn the Global Roaming feature on. 
     

    let me know how that works and if you were able to get the signal needed.