Forum Discussion
Military Member Stationed in Japan — No Service Without WiFi (Need Urgent Help)
I’m currently stationed in Japan and I’m having serious issues with my T-Mobile service. It worked fine the first day I arrived, but since then, I’ve had no cellular service unless I’m connected to W...
If you've called T-Mobile five times and they can't resolve the problem, I doubt that anyone here (we don't have access to your account) can do any more. Your iPhone should have all the bands you need and your plan worked at first. All I can think of is that you are in a region where the carriers don't use the same bands as you had the first day. What carrier signals can you see? Are you calling T-Mobile's international help desk? (+1-505-998-3793).
