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wyze cameras will not connect since i got 5g internet home gayeway from t mobile
My wyze cameras not connecting to my 5g t mobile internet does anyone know why and can anyone offer help or direction to go thanks
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can “see” it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
I have the same issue. I have a separate router for Wi-Fi. It’s not the wyze cam either. When I switched back to spectrum, wyze cams works fine. Switch back to T-Mobile isp, doesn’t work. It’s either the Arcadyn unit or T-Mobile network. Very spotty services.
FOLLOWUP - After calling TMobile and Wyze help lines and spending countless hours trying to resolve….I threw in the towel and bought a Google Nest Indoor Wired Cam. It WORKS with Dual Band Routers and I am having ZERO issues. I actually like the Google Cam much better than the Wyze even though it cost $99 vs $35 for the Wyze.
Hmmmmm. I have a 2 year old Wyze Cam and a new V3 and and when starting with T-Mobile home internet, I made a separate 2.4 Ghz only network (SSID) and they both connected fine. I find that you may need to run the setup on the Wyze Cam a couple times to get it to complete and even sometimes if it says setup failed it actually worked.
I am also having the same problem. I have a Wyze V3 Cam that worked fine on my previous crappy Xfinity service using only a 2.4 Ghz router. I now have the T mobile Gateway dual band Model 5G21. I set up a 2nd network at 2.4 Ghz. The Wyze Cam still wont work on the 2.4 network….SLOW and CHOPPY…..no video.
I was able to connect to my TMO 5G modem and split them to have a 2.4 and a 5.0 Ghz wifi connections. My old Wyze Cam V1 cameras will still not connect to the 2.4 wifi network. I get:
“cannot fine the specified network name”.
Maybe the new Wyze Cam V3 cameras will connect okay. I was thinking about buying one of those and trying.
Look on the wifi modem for the IP address and type that into a browser. It will automatically take you to the configuration page for tmhi. But they have updated the app to select 2.4, 5g or automatic now too
Mine still does not work either.
Says “cannot fine the specified network name”.
I tried this but it doesn’t work
Thank you for your time
The most simple possibility is that wyze camera uses 2.4G wifi and your TMO router combines 5 and 2.5G into one SSID. Separate your wifi into 2 different SSID, each for 5 and 2.4g. When you use your laptop or smartphone to setup wyze camera, make sure your laptop/smartphone is on the same 2.4g network so it can “see” it. After your wyze camera connects, you can set your other devices back to 5G.
There are multiple threads and the TMO manuals show you how to separate.
I tried this and it did not work.
Dumb move I was looking for the wrong camera model! Should have been OG not V4. After selecting the right camera I was able to connect. Thanks for the help!
