Forum Discussion
Kevo
3 years agoNewbie Caller
T-Mobile Home Internet Account Constantly Disconnects
My T-Mobile Home Internet app constantly disconnects. Each time I open the app I’m prompted with a statement “let’s get you reconnected” and if it does connect on occasion I see there’s an “X” for t...
bocaboy2591
3 years agoBandwidth Buddy
I'm on a Mac, in an Apple environment. I gave up on Windows a long time ago. I don't know why that’s happening to you, but the general feedback on this forum is that the Android phones are more stable than iOS with the TMHI app.
Reluctantly, I'd have to tell you to talk to support and see if they know how to resolve your problem. The Arcadyan is the only gateway or modem I've ever used that didn't have a web interface, so for what little configuration you can do on the KVD21 has to be done via the app that T-Mobile supplies.
I, for one, would like to know how you make out. The solution that finally fixes your problem would be helpful to others with the same problem.
Related Content
- 10 months ago
- 8 months ago
- 5 months ago