Forum Discussion

jet64155's avatar
jet64155
Network Novice
3 months ago

Reboot Gateway in T-Mobile Life

The T-Mobile Internet app is gone.  How do I reboot my gateway in the T-Mobile Life app?
formercanuck's avatar
formercanuck
Fiber Fanatic
3 months ago

New app has similar to the old app... just they buried it under many layers

  1. T-Life app + biometric
  2. Select 'Connect' icon at the bottom (would make more sense to be 'manage'0
  3. Select 'Things' at the top (odd placement)
  4. Your gateway should  be listed and 'online' - select it
  5. In the middle, there's a 'Restart Gateway' button.  Alternatively, there's not a 'More' at the top, which needs to scroll to the bottom to another 'Restart Gateway' option.

So many up/down selections here.  Very poorly designed for use.