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Printer not Connecting to Wifi
I have a wireless HP Office jet 7500 wide format all in one printer and it will not connect. HP told me that a Mac address needs to be entered into my wireless routers.
Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem.
Try adding a new WiFi network specifically for the HP. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down and make sure the Hidden switch is set to Off. Scroll down and tap Save, and your gateway will reboot with your new network.
Now, go to your printer and clear out all of the information you have entered for your printer’s setup and then recreate your wireless connection to the new network you just created.
Let us know how it goes. Good luck!
bocaboy2591 wrote:
Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem.
Try adding a new WiFi network specifically for the HP. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down and make sure the Hidden switch is set to Off. Scroll down and tap Save, and your gateway will reboot with your new network.
Now, go to your printer and clear out all of the information you have entered for your printer’s setup and then recreate your wireless connection to the new network you just created.
Let us know how it goes. Good luck!
Works great
I tried this for my Epson ET2800 but I con not get the printer to talk to my Chromebook. The printer works with my phone (in the Epson app) and everything says that the printer is connected to the network. My Acer Chromebook cannot find the Epson printer no matter what! It is extremely frustrating and I can not find answers anywhere else. Can anyone help, please!
Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem.
Try adding a new WiFi network specifically for the HP. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down and make sure the Hidden switch is set to Off. Scroll down and tap Save, and your gateway will reboot with your new network.
Now, go to your printer and clear out all of the information you have entered for your printer’s setup and then recreate your wireless connection to the new network you just created.
Let us know how it goes. Good luck!
100% - This really works. My Canon MX490 is on the older side but after following these steps and connecting the printer to the new designated network, everything worked as it once did. What a relief. Thanks for the solution, we were about to throw in the towel. (We print from our smartphones).
