Forum Discussion
How do I change the IP to other IP than 192.168.12.x?
Hi PTNETWORK,
Thanks for the response!
I got the same answer from a support rep today. The level 1 rep I spoke with didn’t really understand the issue (he kept going back to / thinking it’s a wifi connectivity issue...) until I explained it 3 different ways. Finally he said it’s not possible. I asked him to submit a change request, which he said he would; and he said that all support calls are recorded (and inferred all were listened to - highly doubtful) and my query and suggestion would be heard.
We’ll see. I’ve never seen a router that didn’t allow the user to change its IP address and/or its DHCP range. While I like the service, this is a HUGE issue that needs to be addressed. It can be a show-stopper for some, and a real pain for most. Let’s hope a firmware update will do it and that they actually do address the issue.
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